Terms of Use

Welcome to the EOLIS website (hereinafter referred to as the “Website”). This Site is offered to you by Eolis (local brand name).




These Terms and Conditions of Use (hereinafter referred to as the “Terms of Use”) apply to all visits and uses of the Website, as well as to all information, recommendations and/or services provided to you by or through this Website “Information”). By using this Website you signify your consent to the Terms of Use. These Terms of Use may be altered or otherwise modified by Eolis at any time. Changed or modified Terms of Use are effective from the time of their publication on this Website.


Information and responsibility


The Information is for general purposes only. EOLIS accepts no liability for any damages resulting from the use (or inability to use) the site, including damage caused by viruses or any inaccuracy of the Information, except in the event that the damage is the result of deceit or serious negligence on the part of EOLIS or its managers. Also, EOLIS is not responsible for damages resulting from the use of electronic media, including – but not limited to – damages resulting from omission or delay in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or computer programs used for electronic communications and transmission of viruses.


Privacy Policy


Personal Data provided or collected through this site or in connection with it will only be used in accordance with the EOLIS Privacy Policy. The Terms of Use are subject to the EOLIS Privacy Policy as posted on this site.


Linked Sites


This site may provide links to external websites. EOLIS accepts no responsibility for the use or content of the websites that lead to this site or the websites to which this site is leading. EOLIS Privacy Policy of EOLIS does not apply to any processing of your personal data on or through such external sites.




Unless otherwise stated, all rights in this website and information, including copyrights and other intellectual property rights, belong to EOLIS. Users are allowed to read the website and information and make copies for personal use, for example through printing or storage. Any other use of the website or the information, for example, storing or reproducing (part of) the website on any external sites or creating links, hypertext links or links in depth between the website and any other websites or any other use, requires the prior written consent of EOLIS.


“EOLIS®” is a registered trademark of EOLIS.

The Nespresso brand belongs to third parties and is not affiliated with EOLIS.


Unsolicited ideas


If you post unsolicited ideas and/or material consisting of text, image, sound, software, information or other (hereafter “Materials”) on this website or send them to EOLIS via e-mail or otherwise, EOLIS will have the right to use, copy and/or commercially exploit such Materials to the maximum extent and free of charge, while EOLIS will not be bound by any obligation of secrecy with respect to these Materials.

You hereby acknowledge that you are solely responsible and committed to fully indemnify EOLIS against all actions, claims and liabilities that may be suffered, or incurred by EOLIS as a result of the use and/or exploitation of the Materials that infringe the intellectual property rights, any third party or is otherwise in any other way prejudicial to third parties.


Applicable law and Jurisdiction


These Terms of Use will be governed solely by the laws of Greece. All disputes arising out of these Terms of Use, including disputes relating to their existence and validity, should be submitted to the competent courts of Athens, Greece unless regulatory requirements with binding force otherwise specify.


Last Edition: January 17, 2018

Privacy Policy



This EOLIS Privacy Policy governs the collection, use and other forms of processing of personal information by EOLIS and this site. By using this site, you acknowledge and agree to the terms of this Privacy Policy.


Who is responsible for your information?


EOLIS, Town Hall 21, Egaleo, Greece, is the legal entity responsible for the collection and processing of your personal information.

EOLIS is committed to respecting and protecting the personal data you share with us.


Why do we collect your personal information?


When you choose to contact us, we will ask you for some personal information such as your name, address, country of residence and e-mail as well as some optional information about the use of EOLIS products. This information allows us to:


  • communicate with you personally, such as responding to your comments or questions, or if you have chosen to receive such updates, to let you know about EOLIS
  • manage your participation in potential contests, promotions, surveys or website features
  • conduct market research and improve our business
    for statistical purposes
  • send you future promotional and commercial information including direct product promotion
  • handle any queries or complaints
  • handle whatever else is reported at the time the information is collected or within a reasonable time


How do we collect your personal data?


You can share your personal data with us in a number of ways, for example:


  • by subscribing to our newsletter
  • by contacting the Consumer Department via e-mail, by telephone or in writing
  • by participating in a promotional event, competition or online forum.


How do we share or transfer your personal information?


EOLIS may share your personal information with third-party service providers or agents in order to perform specific processing activities on behalf of EOLIS. Except as outlined in this Policy, EOLIS will not sell, rent, lease or provide your personal information to third parties by allowing them to use your personal data for their own purposes. EOLIS requires these service providers to protect your personal data diligently.


We will disclose your personal data if this is required by law if it is necessary to prevent or combat a fraud where it is necessary for the settlement of disputes or for any other legitimate imperative which in those circumstances must outweigh the interests of your privacy, such as the security of our business and the security of our staff.


How do we protect your information?


EOLIS will take all necessary technical and organizational security measures to protect against the loss or illegal processing of such data. This may include the use of secure registration forms, data encryption, and access to your personal information.


How long do we keep your personal information?


Your personal information will be deleted if there is no communication between us within a reasonable time. We will only retain your personal information in order to comply with our legal obligations, resolve disputes and enforce our agreements.


Cookies and site detection


A cookie is a small data file that is saved by your browser on your computer when you visit specific web pages. The cookie does not contain or collect information individually but when read by a server through an internet browser it can provide information to provide a more user-friendly service such as debugging. EOLIS does not collect cookies!




We strongly advise parents to take an active role in controlling the online activity of their children under the age of sixteen. EOLIS generally does not aim at collecting personal data and/or in intentional communication with children. However, if we need to communicate with a child, we will try to give a reasonable opportunity to parents or guardians to consent before using the child’s personal data, unless it is a simple answer to a child’s question or service request of a child.


Changes in policy


We may from time to time modify this EOLIS Privacy Policy. For this reason, we encourage you to refer to this policy on a regular basis. This policy was last modified on January 17, 2018.


Questions and comments


Please send us your questions and comments on privacy at info@eolis.gr

In addition, you may at any time request access to your personal information as well as request correction and/or deletion of your data if it is incorrect or unrelated to the stated purposes. For these purposes, you can contact us at info@eolis.gr with your name and address.

Privacy Policy and Personal Data Privacy Statement

At Eolis we respect the personal data of each visitor of our site. This document (which is called Privacy Policy and Personal Data Privacy Statement – henceforth the “Statement”) explains in plain words but also clearly how we process the personal data we collect from you or which you provide to us.

Please read this Statement carefully to learn about how we collect, store, use and protect the information / personal data we receive from you:


In General:

Eolis collects and maintains solely the personal data that you disclose by entering the requested personal information in the relevant fields to contact us.



1.Collection and use purposes of personal data

Personal data will be downloaded only if you voluntarily choose to provide it – for example, if you email us or register with us as our clients.

By declaring your information on our site, you also consent to the storage and use of your personal information in accordance with this Statement.

We are entitled to process your personal data to provide personalized services under the law (Article 6 (1b) of Regulation (EU) 2016/679). Your personal data will not be used for purposes other than those described in the Statement unless we obtain your permission prior to the use or unless this is required or permitted by law.

Eolis may ask you to provide it with certain personal data to send informative messages regarding the products and services and / or relevant offers and announcements. Eolis may also request your permission for certain uses of your personal data and you may either consent or deny these uses.

If you require specific services or communications, such as an electronic newsletter, you will be able to unsubscribe (request the full permanent deletion of your personal data) from the relevant recipients list at any time by following the instructions contained in each communication.


2.Access to Personal Data and Rights

If you wish, you can request at any time to be informed about your personal data held by Eolis their modification, correction or deletion, by sending an e-mail to the address info@eolis.gr using the email address you have provided, enclosing a copy of your identity card. You also have the right to review your personal data and, in general, to exercise any right under the law for the protection of personal data.

The personal data you disclose to Eolis, either upon your registration or at a later stage, is collected and may be used and processed in accordance with the applicable personal data protection provisions and specifically according to the provisions of Law 2472/1997 and Law 3471/2006, as the apply, as well as the new European General Data Protection Regulation (EU) 2016/679 and the Directive 95/46 / EC for the protection of personal data.